Customer feedback form

Name *

Email *

Phone

Job Ref/MPRN *

Please rate our overall service 0 being poor and 10 being excellent *

Was your appointment booked with our planning team? *

Yes

Was an email sent from our planning team, confirming your appointment? *

Did the engineer arrive at the appontment time? *

How was the engineer on site? Was they polite and carry out the job with minimal disruption? *

Was your appliances relit after the work was complete? *

Did the engineer explain how the meter works and how you access readings? *

Were you advised of any issues relating to your gas installation, if so did the engineer issue an advice notice? *

Was the work completed to your satisfaction? *

Any other feedback? We appreciate any feedback so we can constantly improve our service. *

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